– Cancellations made at least two days before the end of the tour will be 100% refunded. – Cancellations made one day before the end of the tour will be refunded at 50%. – Same day cancellations and absences are non-refundable. – Children can participate in all tours. – Children under the age of 4 are free (but cannot do the canopy tour). – Children are defined as between 4 and 12 years of age.