Ficus Lodge understands that privacy is an important issue for guests and visitors of the hotel’s website and its related domains. Ficus Lodge is committed to protecting and respecting your privacy. The following information has been designed to help guests and visitors understand what information we collect from our premises and websites, and how that information is handled, stored and used after that. Please note that the policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.
Information collection and use:
We collect personal data from you which you volunteer when you provide such personal data to us or via our services with which you interact. We may also be given other personal data relating to you by other persons or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities. Such Data we may collect and process could include your personal data as follows:
Ficus Lodge is a the sole owner of all information collected on this site. We will not sell, share nor rent this information to others in ways different from what is disclosed in this statement. Ficus Lodge may collect information, volunteered from our users at several different points within our premises and websites with clear permission being sought. All information collected by Ficus Lodge is treated with the highest standard of security and confidentiality.
If a website user contacts any website and/or domains of Ficus Lodge with a general enquiry, the user may need to provide Ficus Lodge with personal information (e.g. contact details). Ficus Lodge will use this personal information to respond to the enquiry and track further correspondence. Personal data collected is not used for any other purpose.
Your personal data is held on secure servers hosted by [our Internet Service Provider]. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organizational measures) to protect your personal data.
Contact us Questions, comments, requests and complaints regarding this policy and the information we hold are welcome and should be addressed to [email protected]